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Gas Safety

Natural gas is lighter than air, and it has a very high ignition temperature. For your protection, the gas company adds a distinctive odor to natural gas, so leaks are easily detected.

If you smell a natural gas odor: 

Do the following:

  • Get everyone out of the house
  • Call the gas company outside of your house
  • Call 9-1-1 to have the fire department sent to your location

Do Not:

  • Panic
  • Use any phones in your house
  • Light a match, candle or cigarette
  • Turn electrical appliances or lights on or off

How to Turn Off The Gas Meter 

ONLY do the following if you smell gas or hear the hissing sound of gas escaping!

It's important to know exactly where your gas meter is located and how to shut it off in case of an emergency. Meters may be housed in many different types of cabinets and areas.

As you face the meter you will see a pipe running from the ground to the meter. 

Approximately 6 to 8 inches above the ground there is a shut-off valve running parallel with the pipe.

Take a 10" or 12" adjustable wrench and turn the valve 1/4 turn in either direction, until the valve is crosswise to the pipe. If you aren't certain how to safely restore gas service to your home, or how to inspect your appliances, call a qualified service provider such as a licensed plumber or the gas company.

Keep a 10" or 12" adjustable crescent wrench with your emergency supplies, or next to your valve.

For safety purposes, a shut-off valve should be installed at every gas appliance. 

If a leak occurs at a specific appliance, the valve will permit you to turn off the gas at the appliance 
rather than shutting off all gas service at the meter. Some valves requires a wrench to turn them.